Persons Requiring Assistance in an Emergency

The University of Toronto is committed to providing assistance in emergencies to persons navigating disability-related barriers for an on-going or temporary disability. For more information regarding the supports available during emergencies, please contact Accessibility Services at your campus.

U of T St. George

Accessibility Services 
455 Spadina Avenue 
4th floor, Suite 400
Toronto, Ontario, M5S 2G8
416-978-8060 
accessibility.services@utoronto.ca

U of T Mississauga

Accessibility Services 
Room 2037B, Davis Building 
3359 Mississauga Road 
Mississauga, Ontario, L5L 1C6
905-569-4699 
access.utm@utoronto.ca

U of T Scarborough

AccessAbility Services
Arts & Administration Building, AA142 
1265 Military Trail 
Toronto, Ontario, M1C 1A4
416-287-7560
ability@utsc.utoronto.ca

Important Contacts

Emergency: 911

Campus Safety (Emergency)
St. George/UTSC: 416-978-2222
UTM: 905-569-4333

Campus Safety (Non-Emergency)
St. George: 416-978-2323
UTSC: 416-287-7398
UTM: 905-828-5200

Resources for Faculty, Staff & Librarians

Evacuation for Individuals with Disabilities

Individualized Workplace Emergency Responses

Under accessibility laws in the Province of Ontario, employers must work with their employees with disabilities to ensure they have access to individualized workplace emergency response information.

This information must be reviewed if and when:

  • The individual moves offices;
  • The individual’s overall accommodation changes; and/or
  • There is an update to general emergency response information.

The employer also has an obligation to provide public safety information in an accessible format or with communication supports upon request.

If you are a person with a disability, you can discuss your individualized emergency response information with your manager or your human resource representative.

Resources for Students

Evacuation for Individuals with Disabilities at St. George Campus

The University of Toronto St. George Campus encourages students requiring residence accommodations to register with Accessibility Services as soon as possible by following the instructions outlined here.

If you have any questions regarding this process, please contact Accessibility Services by phone at 416-978-8060 or email accessibility.services@utoronto.ca.

Emergency Evacuation at St. George Campus

In the event of a fire or other emergency, individuals requiring assistance to evacuate should: 

  • Call Campus Safety at 416-978-2222 
  • Provide the dispatcher your location and a callback number 
  • Always stay where you are unless it is unsafe, the Fire Department will assist you in evacuating 
  • Call Campus Safety back if there is any change in your situation 

Evacuation for Individuals with Disabilities at Mississauga Campus 

The University of Toronto Missisauga invites residents and tenants requiring assistance in the event of an emergency to complete this Special Assistance & Emergency Preparedness Form. 

This form can be submitted for temporary or long-term special assistance requirements. Once the form has been submitted you will receive confirmation of its receipt from Student Housing & Residence Life. 
 
If you have any questions regarding this form, please contact UTM Student Housing & Residence Life by phone 905-828-5286 or email resdesk.utm@utoronto.ca. 

Evacuation for Individuals with Disabilities at Scarborough Campus 

The University of Toronto Scarborough Student Housing & Residence Life is committed to meeting the accessibility and accommodation needs of students. UTSC encourages students to share specific information relating to their disability related needs. Disability related needs can be reported by completing their Accessibility Needs in Residence Form.  

Should you have any questions about completing this form, please contact AccessAbility Services at Tel/TTY 416-287-7560 or ability.utsc@utoronto.ca. 

Emergency Evacuation at Scarborough Campus

In the event of a fire or other emergency, individuals requiring assistance to evacuate should: 

  1. Call Campus Safety at 416-978-2222 
  2. Provide the dispatcher your location and a callback number 
  3. Always stay where you are unless it is unsafe, the Fire Department will assist you in evacuating 
  4. Call Campus Safety back if there is any change in your situation 

Emergency Evacuation Points at Scarborough Campus 

At the University of Toronto Scarborough, Emergency Evacuation Points have been strategically located throughout the campus as points where people needing assistance can gather. Every sign has a location code which consists of a letter and one or two numbers. These indicate the Wing the person is in, the floor level, and the location of the sign. 

In the event of a fire or other emergency persons who cannot gain access to an outside exit should stage themselves at one of the evacuation points and have Campus Safety advised of their location. This can be done in one of three ways: 

  • Have a responsible person tell Campus Safety of the location 
  • By activating the fire alarm (pull station) near the Emergency Evacuation Sign 
  • By calling if there is a phone nearby or use a cell phone as a backup (Note: Please note cell phones do not work in all areas of the campus) 

Campus Safety have a full listing of the location points and either they or the fire department will respond to the location as soon as possible. 

For more information on the University of Toronto Scarborough Safety Plans, please view the UTSC Fire Safety Plan web page. 

Emergency Evacuation Chairs at Scarborough Campus 

Emergency Evacuation Chairs have been placed throughout the campus for use by the Toronto Fire Department to transfer persons with mobility devices using stairs.